Terms of Service

Fern LLC

Effective Date: March 2026

Please read these Terms of Service (“Terms”) carefully before using thefernhome.com or engaging with Fern LLC (“Fern,” “we,” “our,” or “us”). By accessing our website or becoming a member, you agree to be bound by these Terms.

Services

Fern provides membership-based home management and concierge services for residential homeowners in Utah and Salt Lake Counties, Utah. Our services include proactive home oversight, vendor coordination, maintenance planning, and related home management support, as further described in your membership agreement.

These Terms govern your use of our website. The specific terms of your membership — including scope of services, fees, and responsibilities — are set forth in a separate membership agreement executed between you and Fern.

Website Use

You may use our website for lawful purposes only. You agree not to:

∙ Use the site in any way that violates applicable laws or regulations

∙ Attempt to gain unauthorized access to any part of the site or its related systems

∙ Transmit harmful, offensive, or disruptive content

∙ Use automated tools to scrape, copy, or extract content from the site

We reserve the right to restrict or terminate access to our website at our discretion.

Intellectual Property

All content on thefernhome.com — including text, images, logos, and design — is the property of Fern LLC and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or use any content from this site without our prior written permission.

Disclaimer of Warranties

Our website is provided on an “as is” and “as available” basis. Fern makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the site or its content. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Fern LLC and its members, officers, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or reliance on its content. Our total liability to you for any claim arising from use of the website shall not exceed one hundred dollars ($100).

Liability related to the performance of home management services is governed exclusively by your signed membership agreement.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or control those sites and are not responsible for their content, privacy practices, or availability.

Governing Law

These Terms are governed by the laws of the State of Utah, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Utah County or Salt Lake County, Utah.

Changes to These Terms

We may update these Terms from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website following any changes constitutes your acceptance of the updated Terms.

Contact

If you have questions about these Terms, please contact us:

Fern LLC

hello@thefernhome.com

thefernhome.com